5th April 2018 By

The rogue landlord database promised in the Housing and Planning Act 2016, initially expected to appear last October, is to commence 6 April 2018.

The list, which will only be available to the central Government and local authorities, will include those with relevant criminal convictions (such as stalking, harassment, blackmail, theft, burglary and handling stolen goods) and those who have been issued with banning orders for a range of offences.

The database will be available to central government and local authorities and will list landlords and agents with criminal convictions and those subject to banning orders.

The database will not be available for the general public for any reason.

Landlords and agents on the database will be able to continue operating unless they are the subject of a banning order.

Find out more >>


14th March 2018 By

The price of stamps is due to rise on 26 March. First class stamps will be rising by 2p.
Click here to go to the Royal Mail new price list – standard stamp prices are on page 6

Find out more >>


19th February 2018 By

Please be aware that the ‘old’ £10 note will cease to be legal tender on 1 March 2018.

After that date only the ‘new’ polymer note can be spent.

Spend them or give them to charity but don’t lose them.

Check your pockets, wallets, purses and savings boxes to make sure you have dug out all the old notes.

Some shops will be giving the old £10 notes in change up to the last minute, you can ask for the new notes but that may not always be possible.

Those people who find the old notes after 1 March will still be able to take them to the bank for exchange.

Find out more >>


20th January 2018 By

The How To Rent Guide which MUST be handed to tenants taking out a new tenancy has been updated.  The new Guide has to be used, handing out old guides will not meet your regulatory requirements and could cause problems if relying on a Section 21 Notice in future.


Find out more >>

Courses 23 March 2018 – Setting Up A Tenancy – Gaining Possession

19th January 2018 By

Do you want to know about Setting Up A Tenancy?


Update Your Knowledge On Regaining Possession Of Your Property

Suitable for new and experienced landlords and for letting agents

Both courses being run by professionals at Coodes Solicitors

23rd March 2018

Coodes offices in Truro

Download booking form here


Find out more >>


2nd January 2018 By

The following news came in while I was enjoying a Christmas break:

Helston Jobcentre will close on 5th January 2018, and relocate to Helston Library, Trengrouse Way, Helston.

Newton Abbot Jobcentre will close on 19th January 2018, and relocate to Forde House, Newton Abbot, from 22nd January 2018.  .

Liskeard Jobcentre will close on 9th March 2018, and relocate to Luxtowe House, Liskeard, from 12th March 2018.

We await confirmation of the closure date for Totnes Jobcentre.

The local MP’s has been advised and all staff are fully aware and plans are in place to ensure our customers are fully informed of the change.

Find out more >>

Trago Sale

20th December 2017 By

One of the benefits available to CRLA members is the discount available on goods through Trago Mills.  I have just seen that they have a sale from 27 December to 31 January.

If you do not have a discount card you can apply for one when you visit Tragos.

I hope you find lots of bargains.

Find out more >>


19th December 2017 By

Can you please note that the CRLA office will be closed from lunchtime on Thursday 21 December and will not re-open until 9am on Tuesday 2 January 2018.

I would like to take this opportunity to thank you all for your support during 2017 and to wish you all a Very Merry Christmas and Happy and Successful 2018

Ruth Clarke


Find out more >>


29th November 2017 By


The following freephone numbers will be in use from today (29 November) for all Universal Credit enquiries.  Previous 0345 number is shown to help make sure you are using the correct freephone number

Service Line Current 0345 number New Freephone number
Universal Credit Live Service 0345 600 0723 0800 328 9344
Universal Credit Full Service 0345 600 4272 0800 328 5644
Universal Credit Housing Line 0345 266 0041 0800 328 3844
Universal Credit Sanctions Line 0345 600 3081 0800 328 9744
Universal Credit Live to Full Service Transfers 0345 606 9970 0800 328 7844
Universal Credit/WA Welsh Line 0345 600 3018 0800 328 1744
Universal Credit Text phone 0345 600 0743 0800 328 1344
Performance Measurement 0345 266 1232 0800 328 2144
Payment Services – Creditors/landlords 0345 600 2859 0800 328 0128
Payment Services – Customer contact 0345 600 2865 0800 328 0172

Find out more >>


24th November 2017 By

Universal Credit Roll Out in North Cornwall will be going live on 6 December, but please note announced changes to the system.
To help identify if your tenants will be affected on any change of their circumstances, affected postcodes are shown below.

Find out more >>


23rd November 2017 By

Members will almost certainly have noticed that the Chancellor stood up to present the budget yesterday.

With apologies for the delay, we have produced a rough analysis of the salient points which may affect your lettings business.

Find out more >>


3rd October 2017 By

Please be aware that the ‘old’ £1 coin will cease to be legal tender on 15 October 2017.

After that date only the ‘new’ twelve-sided coin can be spent.

Spend them or give them to charity but don’t lose them.

Check those bottles so many of us have to save odd coins and down the back of sofas and chairs.

Some shops will be giving the round £1 coins in change up to the last minute, you can ask for the new coin but that may not be possible.

Those people who find the old coins after 15 October will still be able to take them to the bank for exchange.


Find out more >>

Supporting Fire Door Safety Week 25 September to 1 October 2017

11th September 2017 By

Fire Door Safety Week this year is from 25 September to 1 October

All property owners and occupiers whether landlords or not are urged to ensure that all fire doors are safe and correctly fitted.


Find out more >>

Supporting Gas Safety Week 18 – 24 September

11th September 2017 By

Gas Safe Week this year is from 18 – 24 September.

All property owners and occupiers whether landlords or not are urged to ensure that all appliances are up to date with testing and safe.

Remember only use a Gas Safe Registered fitter or technician.  There are hefty fines for anyone else carrying out this work and possibly for those employing them to do so.

Find out more >>


3rd August 2017 By

Please note that I will be on holiday from Saturday 5 August to Tuesday 22 August meaning the CRLA office will be unmanned with no telephone or email contact.


  • For legal queries please contact Coodes on 01872 246200 or email
  • For fire safety queries please contact Jeff Hick on 01872 01872 277256 or email:

If you leave a message on the answering machine (01872 554498) or send an email either through the website or to any of the email addresses (, or I will respond as soon as possible on my return.  This may take a while depending on the number of messages and emails awaiting my return.  If you want a response from me more quickly I suggest you ‘phone me on 22 August.

The forms and information sheets on the website will still be available.

Anyone making a membership renewal payment by BACS or cheque during the holiday period will find that their access to the website will be restricted until a day or two after my return from holiday


Find out more >>


22nd July 2017 By

The TDS (Tenancy Deposit Scheme) has launched a Code of Recommended Practice. Interesting reading even if you use a different deposit protection company.

Find out more >>


7th July 2017 By

The Gas Safe Charity is running a series of free morning workshops across the UK aimed at ANY organisation that delivers services in the homes of vulnerable people.

Low levels of carbon monoxide have been linked to increased risk of falls and dementia.

Front line staff and volunteers have a key preventative role but there is also a duty of care for employers. A range of organisations have attended past ThinkCO workshops and have now introduced carbon monoxide awareness into their induction and general training. There is usually only one place per organisation per workshop and each participant will receive a training pack, buffet lunch and a free CO detector for each organisation.

To learn more and to get a booking form please click HEREor email

Any questions please call Hilary on 07813 977798 or Simon on 07549 956376.

Find out more >>


21st June 2017 By

DCLG have written to local authorities following Grenfell Tower disaster.  They have asked that the letter be shared with residential landlords.

  • In addition to the checks on residential blocks owned by social landlords, DCLG are offering private owners of residential buildings an opportunity to test cladding on blocks over 18 metres high through arrangements put in place with the Building Research Establishment (BRE).
  • These checks will be paid for by DCLG, and the information will be available to DCLG from BRE.
  • Where owners consider that they may have concerns about cladding on buildings over 18 metres high, they should follow the process in the letter.
  • DCLG have provided an email for enquiries:

DCLG are keen to reach out to as many people as possible and the attached letter provides you with further information on the service they are offering. Should you wish to make use of this service, please fill out and return the form

Find out more >>


21st June 2017 By

  • Security deposits will no longer be able to exceed the value of one month’s rent. Compared to the restriction which already applied of one sixth the annual rent (aka two months’).
  • Holding deposits will no longer be able to exceed one week’s rent.
    There will need to be a consultation so date for implementation ‘some time in the future’.

Find out more >>


21st April 2017 By

Good news from the forthcoming election.  It has been decided that the proposed revision to Probate Fees will not take place due to lack of parliamentary time.

Current probate fees of £215, or £155 for those applying through a solicitor, look likely to remain unchanged for the time being.


Find out more >>