A new updated template can now be found in the Members Area – Download Resources.  This could be a timely reminder to review and renew your current assessment.

Remember to read through the LACORS Guidance before undertaking a Fire Risk Assessment.

If you have any queries relating to Fire Safety generally or undertaking a Fire Risk Assessment please contact Jeff Hick – Tel: 01872 277256 or Mobile: 07815 854691 or e mail: jeffhick@hotmail.com

If you want the CRLA to store your Fire Risk Assessment electronically please contact Ruth Clarke – Tel: 01872 554498 or email: crlawp@gmail.com

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1st October 2014 – all letting agents and managing agents operating in England should have joined an Ombudsman Scheme or ceased trading as requred by the Enterprise and Regulatory Reform Act 2013.

There were 3 schemes to choose from;

6 August 2018 – ‘Ombudsman Services’ are ceasing to be a redress scheme for the purposes of the above Act.

Letting agents who are currently members of the Ombudsman Services scheme MUST make arrangements to join one of the other two schemes before 6 August 2018.




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When cases transfer from live service to full service, there is a requirement for private tenants to have their housing costs verified with a  tenancy agreement (or other proof of rent) and confirmation of residence.

Currently the Live to Full Service transfers begin 3 months after a site goes live with Full Service.  However as Live Service closes 29/03/19 and all claims have to be transferred by then, the window for transfer action will become shorter the later the sites are in the rollout.

The dates below are the dates transfer action will begin in the stated sites

Cornwall sites – transfer window opening dates:

Bude JCP 04.06.18

Launceston JCP 04.06.18

Liskeard JCP  02.07.18

Newquay JCP 23.07.18

Truro JCP 23.07.18

St Austell JCP 23.07.18

Bodmin JCP  01.08.18

Helston JCP 15.08.18

Penryn JCP  15.08.18

Penzance JCP  15.08.18

Redruth JCP  22.08.18

, Landlords will need to:

  • Respond promptly to any requests for letters confirming proof of rent and residence
  • Understand the importance of prompt action to ensure housing costs continue in Full Service.

From DWP


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Cornwall Council are now in a position to be able to invite applications from landlords who are affected by the mandatory HMO licensing reforms.

In order to ensure that landlords are given the best chance of complying with the licensing requirements ahead of the 1st October deadline Cornwall Council feel the need to make a start now, and will be doing their best to meet the increased demand that licensing will bring.

Failure to licence a licensable property can attract a fine of up to £30,000 or prosecution so Cornwall Council will be making considerable effort to engage with landlords to notify them of these changes.

Applicants that make a valid application before 1st October 2018 will be eligible for an ‘early bird discount’ fee of £999. After the 1st October 2018 the standard fee will be £1150, or £1500 where a property is identified as licensable by the Council but is operating without a licence.

Details on how to make an application can be found on the Cornwall Council Website at www.cornwall.gov.uk/housing/private-sector-housing/house-in-multiple-occupation/ or alternatively the Private Sector Housing Team will post an applicant an application form for completion.

Anyone wanting advice from Cornwall Council should contact Martyn Dymond, you will be required to join the Cornwall Responsible Landlord Scheme – why not, it is free.

If you let any property with five or more unrelated individuals or two or more unrelated households as tenants you MUST have a licence – Yes, even if it is a bungalow!

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The government consultation on longer tenancies on the CRLA website has prompted me to get on with a survey I had been intending to send out a few weeks back. So it is now quite a bit longer (Survey Monkey says it can be completed in 16 minutes but not sure how accurate that is).
If you have nothing better to do one evening could you please complete the survey. It will be open until early August.
I know the comments fields will not be long enough for many people but feel free to email me at crlawp@gmail.com with your thoughts

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